Real Estate

A real estate company which is a multi-tier organization with interests in real estate, hospitality development and facilities management is currently the leader in real estate. It has vast experience in various kinds of projects both in corporate and residential complexes, resorts, 5-star hotels, restaurants, etc.

Client Objectives

Property Management:

a	The client needed to manage and track their real estate properties spread all over the country. It was becoming difficult for them to maintain lease and payment details due to the sheer size of the company. The client also wanted automatic ontime alerts when it was time to collect dues.
a	The real estate company needed to have an idea of the lease income vs. Investors payout for individual properties.
a	The client considered it necessary to have a system to track leased and vacant floor information; rent received v/s investors payment details, etc for better utilization of resources.

Billing management:

a	The client wanted to track all the expenditures occurring in every module.
a	They also wanted a system in place to manage petty cash.
a	It was also essential for the client to have expense reports on buildings as well as overall company.

Asset management:

a	The client wanted to track all its assets: location and condition of the assets.
a	The client preferred a database with information on tracking of procurement and

Maintenance Management:

a	The company required the tracking of maintenance requests, preventive maintenance, Annual Maintenance Contracts expirations and renewals of assets.
a	The client also requested the placement of help desk for requests or complaints regarding maintenance from their users.

Solutions by a-mantra

a-mantra offered a solution of providing an integrated system in addition to providing local access to management in individual cities. Since the information regarding all the properties had to be made on-line, a-mantra enabled the system for online viewing from central as well as local points. a-mantra modified its modules as per the requirements of the client.

Implementation Methodology

The re-engineering of the business process was done and the best processes were suggested. The security/access and privilege rights were designed for different levels of users in work flow engine application. A performance benchmarking with the current network infrastructure was put in place.

a	Through its Property Management module, a-mantra provided an easy to use database so as to enable access of the information. This module enabled the client to maintain about 600+ property details. This module had location based information.
a	A visual representation of space for 200 locations was provided through Space Management module of a-mantra. a-mantra also generated thematic coloring for all the 200 locations identifying different departments.
a	For Project Implementation, a new module was set in place for the client called ‘Project Execution Module.’ Through this module, the project managers were able to enter the details of the projects that they were currently working on. This module allowed the user to view the status of all the existing projects and assisted him to add new projects when required. The user was able to track, view projects whenever necessary. The module enabled the facility to make changes in the project details and also allowed the cancellation of the projects. Further this module assisted the user to generate work orders. The user was able to generate reports whenever required using various parameters. The Project Execution module was immensely helpful to the project managers of the client as it provided a complete picture of all their projects at all times.

Value Delivered

a	After implementation of a-mantra, the real estate company finds it very easy to mange its property, leases, vacant and occupied floors and expenses related to each property.
a	Its mangers are kept abreast of the assets of the company as well as the bills and expenses.
a	The renewals of lease agreements, maintenance contracts, etc were easy to follow-through.
a	a-mantra created an easy to use help-desk for their clients to register complaints regarding maintenance whenever they needed. The modules of a-mantra have helped the client effectively manage their multi-city real estate properties and provide better customer service to its end-users. The overall comparative picture of all its properties has enabled the company take strategic decisions during renewals and for future planning. The help desk greatly improved customer satisfaction for the real estate group. The a-mantra solution integrated People, Processors, Facilities and Assets for the real estate company. The company is pleased that the benefits of implementing a-mantra will last a life-time and it speculates that the costs will be recovered in less than a year’s time!

Facts about a-mantra:

a	a-mantra is developed by SatNav Technologies, www.satnavtech.com, a IT products company based in Hyderabad.
a	a-mantra works on an industry standard Microsoft platform.
a	a-mantra gives unlimited user licensing unlike our competitors.
a	a-mantra also gives unlimited location licensing unlike some of our competitors.
a	a-mantra spreading its wings all over India in cities like Bangalore, Delhi, Mumbai, Chennai, Kolkatta, Hyderabad, and Pune. Talks are on-going for implementation of a-mantra in countries like Singapore, Malaysia, Middleeast, Qatar, Dubai and USA.
a	a-mantra won the Wipro-CSI National IT Award for Best Packaged Application in 2002, Nasscom Innovation Award 2005, Microsoft ‘India is Innovation’ award 2006
a	a-mantra’s potential was evaluated by Management Consultants E&Y a-mantra bagged orders from GECIS, Satyam Computers, ICICI, ISB, HSBC, UBS,ICICI Prulife Vatika group and APIIC.
a	Pilot implementations to IBM, Accenture, Deloitte, HDFC Bank, Wipro, ADP Thompson.

Some of a-mantra’s clients: