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Satyam Computer Services Ltd. (NYSE: "SAY"), is a leading global consulting and IT services company that offers a wide array of solutions for a range of key verticals and horizontals. Satyam is one of the top 5 IT companies in India. Satyam's network spans 45 countries, across 6 continents. Over 15,000 dedicated and highly skilled IT professionals, work in development centers in India, the USA, the UK, the UAE, Canada, Singapore, Malaysia, China, Japan and Australia, and serve over 325 global companies, including over 104 Fortune 500 corporations.

Client Objectives

The organization required a web-enabled Facilities Management System for Satyam World-Wide. Infrastructure Management has to be implemented in critical areas of Global Space availability, location-wise occupancy, on-line reservation, amendments, confirmation and cancellation. The organization's Assets (PCs, servers, telephones, fax, etc.)had to be tracked with regard to their location, type, model, configuration etc. Further accurate details of Associates allocation and movement of their workplace within the organization had also to be tracked and managed.

The Challenge

a-mantra faced the challenge of managing Satyam's huge worldwide facilities and maintains information on-line. Further all reservation and confirmation had to become online to ensure speed and accuracy of services to the customer. In addition, existing information from the legacy system had to be collated.

a-mantra solution

a-mantra enables a Visual representation of spaces, assets and facilities and made provision for location- based information. A map-based routing assistance was also enabled. Since the information about the organization's facilities has to be made on-line, a-mantra provided for Online Viewing and Booking of Services, Online Database Management, customized and System Generated Reports, and Online information to Payroll.

Implementation Methodology

a Business process re-engineering done and best process has been suggested.
a The security / access & privilege rights designed for different levels of users in work flow engine application.
a A performance benchmarking with the current network infrastructure in place.
a Converting paper maps to digital format in GIS packages.
Value Delivered

After implementing a-mantra Satyam experience tangible business results. There was a 5% Improvement in Resource Utilization resulted in monetary savings to the tune of 87.5 Million INR. Efficient, associate driven space management & employee satisfaction was achieved. Facilities Managers could now focus on valued-added strategic priorities rather than low value administrative processes.

a-mantra solution resulted in savings in terms of :

a Tangible : Considering 20 offices in India the company has calculated that ROI was less than 3 months and the company saved 2.2 mn US$ in year 1 of deployment.
a Intangible : 12,000 Man/hrs of efforts saved each year

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Work Flow Engine
a-mantra has a proprietary in-built workflow engine. This automates the entire flow of information across the organization. Role-based access gives secure and controlled information within the organization.....more
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